31 May 2018

Day Lewis Pharmacy & SHW – a cross-firm case study

Croydon-based Day Lewis Plc have grown from one pharmacy in Southborough, Kent to more than 300 outlets, predominately in the South East and South West to become one of the largest independent pharmacy chains in Europe. SHW began the relationship with Day Lewis in 2009 undertaking rent reviews and general Lease Advisory work as well as some investment advice. We were able to accommodate their rapid expansion amid their acquisition of new businesses such as ABC Pharmacies in South London.

As Day Lewis’s property requirements increased across more service lines, SHW were able to meet them, such as:


  • Professional – lease events across the occupational portfolio
  • Building Consultancy – Dilapidations and Party Wall work on a variety of properties
  • Agency – disposal of surplus retail space as required
  • Town Planning – obtained Planning Permission for a housing development in Croydon

The management of the residential Day Lewis portfolio came over to SHW in May 2014. Previously it was being managed by 20+ different managing agents nationwide before they decided to consolidate it to one.


The majority of the portfolio is situated between London and the south coast, but with some properties spread across the whole country. SHW has the facility to cover these management requirements. In addition to day-to-day functions added value duties include:


  • Advising on compliance and best practice on all matters relating to nationwide residential property portfolio
  • Advising on health and safety matters to help minimise legal risk
  • Contractors to cover all areas relating the portfolio
  • Working closely with Day Lewis to draw up refurbishment schedules once a property becomes vacant
  • Annual checks with all relevant councils for any new selective or additional licensing schemes
  • Operating a bespoke monthly reporting schedule.


Rupa Patel, Executive Director for Day Lewis said: “SHW not only have the versatility and scalability to deal with our requirements, they also provide a considerable level of expertise from department to department and a strategic, co-ordinated approach.”


Head of SHW Professional Jon Dickman said: “Nearly a decade on from our initial involvement we are still delighted to be handling Day Lewis’ lease events as well as a variety of other services – a highly valued client who utilise us for a considerable proportion of their property requirements.”


Jon Dickman

020 8662 2708

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