15 June 2022
It’s been just over a year since I took on the post of Managing Partner. And what a year it has been. As we have tackled our way through Covid and issues related to the devastating war in Ukraine, while not downplaying the importance of these issues, it has been a very positive year in many, many ways.
Moving from my role as Building Consultancy, Divisional Head to Managing the firms dedicated property professionals has been a big change and an exceptional challenge. I’m extremely pleased with the way our firm has collaborated very closely together, learning to rebalance from the enforced home working to a move back into the workplace, creating that vital work/life balances that many of us may have forgotten or taken for granted pre-Covid.
I’m delighted to announce that turnover is up by 10% over the last year, a reflection of the superb effort everyone has put in to work together as one team. This has been achieved by working with our valued clients, to truly understand their requirements and needs, ensuring we provide the very best service.
Like the rest of the property industry, we have benefitted from the expansion of the retail warehouse and industrial markets, sectors that a few years ago were perhaps viewed as the poor relation to the residential, office and high-street retail sectors and are now flying. A considerable level of fee income has been generated this year from industrial investment and agency deals, complimenting the extremely valuable work across the other agency disciplines and reliable and trusted work provided by our strong team of professional advisors, creating a true, all-round advisory service.
Bringing in the next generation of property professionals has been essential, in the last year we have appointed thirteen new graduates, bringing the graduate team to 29 members, working closely with Partners, Directors and Associates across our eight offices and the various services lines. Luke Longley, who joined us as a graduate in in 2016 has now taken on the role of Head of Graduates to further support their progression.
On behalf of all the Management team, I was delighted to announce seven promotions across the firm this year. With Robin Howland promoted to Partner, Nigel Duffy and Justin Dyer to Director level, Luke Longley, Matt Davies and Thomas Tarn to Associate and Harry Speed to Senior Surveyor. These promotions reflect the passion each has shown to go the extra mile for their team and our clients, truly enabling progression with the firm.
In March, marking International Women’s Day, we shined the spotlight on a handful of our talented women working across the firm, to find out how they got into the industry, what they enjoy about their jobs and what the industry can do better to enable more women to work in property. We also opened the floor for everyone across the firm to meet with a member of the Partnership Board to express their thoughts and opinions on what we can be doing better to support females within our workplace. I was pleased with the openness and honesty expressed in these one-to-ones and am now working to implement changes needed.
Another one of our strong female lead’s Tarniah Thompson, following a competitive hiring process, was appointed Head of FM & Sustainability this year. Tarniah will continue to work closely with Adrian Dack, the wider team, and our clients, delivering SHW’s Sustainability services across the Property Management division and supporting the wider business.
As part of our focus on ESG and Sustainability, we dedicated April to ESG/Sustainability, with a month of activities and stories highlighting our work in this area. Of course, this is not just for April, and our work in this area, which includes our social responsibility, is ongoing.
As we continue, full steam ahead, into my second year as Managing Partner, I’d like to thank every one of our team for going the extra mile for our clients, and for each other, and taking great pride in delivering a service of the highest quality, and I’m confident of another great year to come.